Frequently Asked Questions

Get Answers to Those Commonly Asked Questions!

What storage conditions are required for chocolate?

Ans. One should avoid keeping chocolates from excessive heat and moisture. They should always be kept in a cool place where the temperature is around 12°C to 20°C. Make sure to keep chocolates distant from strong odours with enclosed packaging.

Where can I find more detailed information about your products?

Ans. You can get the detailed information of the products by clicking on the particular item which you wish to know about it.

How should I store my chocolate?

Ans. You should store chocolate in fridge where the temperature is adequately cool.

How long will chocolates Stay Fresh?

Ans. If it’s a pure dark chocolate it will stay fresh up to 12 months only if kept under ideal storage condition. The milk and white chocolate will last up to approximately 6 months.

How do I purchase chocolate online?

Ans. Simply surf our web store, sign up and add items whichever you want one by one in your cart. Later, proceed to checkout, fill up your name, address, contact information and pay for it. The order will be dispatched within few days.

What happens to my order during warmer weather?

Ans. Please know that we will keep a hold on the order when the weather is warm. We will let you know via email when the order arrives. If you don’t receive it kindly contact our customer service.

What is the best way to transport my chocolates?

Ans. Your chocolates will be transported in a freezer or cooler bag with ice packs covered in plastic bag so as to avoid moisture.

Can I store chocolate in the refrigerator?

Ans. Yes, you can store chocolate in refrigerator.

 I live in an area with extremely warm weather without air conditioning, how should I store my chocolate?

Ans. You may need to keep your chocolate in refrigerator. If you are going to freeze them wrap them up in freezer bag ensuring it is airtight. Chocolate is best eaten at room temperature. So for that keep it in fridge for 24 hours to bring it at room temperature.

Do you have sugar free?

Ans. No not entirely. We have dark chocolates which have the least amount of sugar. But, we cannot guarantee for 100% that the chocolate is sugar free.

Do you have gluten free?

Ans. No, we cannot have a gluten free option available in chocolates.

 Do your products contain nuts?

Ans. Yes, there are nuts in our products for the crunchiness and enhancing the flavours of chocolates.

Can I add a personal message to Chocolates?

Ans. Certainly, you can add your personal message. Simply let us know and we will pen down on behalf of you.